💬 Multi-agent shared inbox

One WhatsApp number.Many agents.Happier customers.

A shared WhatsApp team inbox for customer support and sales. Multiple agents work one official business number — assign conversations, hand off between shifts, and let AI Copilot draft the replies. Everyone sees who is handling what.

No credit card · First month free on every plan · Free onboarding

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The Tech Pad shared team inbox: the WhatsApp conversation list, an AI Copilot reply thread and the mobile inbox side by side, with Sales, Support, Operations and Admin agent roles
WhatsApp Web chat Both land in the same queue, with one history and one set of assignments.
Faster responses Better team collaboration Delighted customers Business growth Start free today →
What you get

Everything support and sales need, on one number.

Six capabilities that replace the shared phone: a real team inbox, AI that drafts, campaigns that track, WhatsApp and web chat in one queue, store integrations and reporting your manager will believe.

Multi-agent support

Assign every conversation to a teammate, see who is online, and hand off cleanly between shifts. Multiple users on one number — no extra SIMs, nobody passing a phone around.

Team seats and plans →

AI Copilot & Auto-Pilot

Draft context-aware replies from your own knowledge base, summarise a long thread for handoff, or let Auto-Pilot answer on your terms — on the model and keys you choose.

How the AI works →

Campaigns, templates and audiences

Send Meta-approved templates to saved audiences and watch queued, sent, delivered, read and failed results per message. Start small with the ₹499 Campaign Starter pack.

Campaigns and templates →

WhatsApp and web chat in one queue

Your official WhatsApp number and your website chat land in the same inbox with channel tags — one history, one set of assignments and one analytics view, with no extra app for the team to learn.

Free web chat widget →

Shopify and WooCommerce

Order confirmations, shipping updates, delivery alerts and abandoned-cart recovery sent on WhatsApp from your own store events — inside the customer-service window.

Store integrations →

Analytics that prove it works

Delivery, read and failure rates for every message, campaign and template over 7, 30 or 90 days, with CSV export for the monthly review.

Analytics and reporting →
How it works

Live in an afternoon, not a quarter.

No server to run, no Meta paperwork to decode alone — the number, the templates and the team are set up in one sitting.

1

Connect your WhatsApp number

We provision an official WhatsApp Business API number on Meta's Cloud API — your own number, not a shared line, with templates submitted and tracked for you.

2

Invite your team and set roles

Launch includes 3 team members, Grow 10 and Scale 25. Owner, admin, agent, developer and billing roles are built in, so nobody sees more than they should.

3

Assign, reply, hand off

Conversations arrive in one queue. Agents reply, leave notes and internal comments, mention each other, and hand off at shift change — with AI Copilot drafting when the queue spikes.

Roles and permissions

Everyone sees exactly what they should.

Five built-in roles, so a seasonal agent can answer customers without ever touching billing or API keys.

Owner

Full workspace control.

Admin

Manage team, WhatsApp and settings.

Agent

Use inbox, contacts and approved replies.

Developer

Manage templates, API keys and webhooks.

Billing

View plans, invoices and billing.

Scale adds fine-grained permissions, departments and routing, and priority onboarding.

Integrations

Plugs into what you already run.

Your forms, store and automations keep working — their messages, orders and bookings land in the same inbox your team answers from.

WordPress connectors

29 free connectors — forms, bookings, orders and memberships send straight into the inbox.

Browse connectors →

Shopify & WooCommerce

Order, shipping and cart-recovery messages fired by real store events.

Shopify setup →

Make.com

Automate anything else: trigger templates and messages from thousands of apps.

Make.com guide →

Wix app

Add the WhatsApp button and inbox to a Wix site without touching code.

Wix app →

REST API & webhooks

API keys, webhooks and an in-app tester — 10,000 to 2,000,000 calls a month by plan.

Developer docs →

Web chat widget

Free AI website chat on the same queue and the same knowledge base as WhatsApp.

Web chat pricing →
FAQ

Common questions.

Can multiple users share one WhatsApp number?

Yes. The workspace connects one official WhatsApp Business number and every agent works through it — no extra numbers or SIMs, and nobody passes a phone around. The same number handles sales questions and customer support.

Which channels can we answer from one inbox?

WhatsApp and your website chat. Conversations from your official WhatsApp number and the free web chat widget share one queue, one history and the same assignments, notes and agent replies — no extra app for the team to learn.

Can I see what my team is doing?

Yes — assignment, ownership and the sent, delivered and read state of every message are visible in the inbox. Analytics reports volume, response outcomes and failures per template, per campaign and per number.

Does the AI answer customers on its own?

Only if you let it. Copilot drafts replies for an agent to review, edit and send. Auto-Pilot sends from the knowledge base you feed it, on the settings you choose — and hands back to a human the moment a customer asks for one.

What does it cost?

Your first month is free, on every plan. Launch is ₹1,349 a month for the shared team inbox with 3 seats, Grow is ₹3,249 a month adding AI Copilot, Shopify/WooCommerce and advanced analytics, and Scale is ₹9,249 a month with departments, routing and 25 seats. Yearly billing gives two months free, and Meta's messaging charges are billed separately.

Where do our conversations and API keys live?

In your own workspace, under row-level security. AI provider keys are stored server-side and never shown again to the browser, and outbound templates only leave after Meta approves them.

Put every customer conversation in one workspace.

Start free — your first month is free, on your own WhatsApp number, with your team already inside.

No credit card · First month free on every plan · Free onboarding

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