One number, many agents
Your customers keep messaging the same WhatsApp number. Behind it, every agent works their own queue instead of passing a phone around.
One WhatsApp number. Every agent in sync.
Customer conversations land in a shared inbox where your whole team can see who’s handling what. Assign chats to teammates, mention and hand off — without ever leaving the conversation.
What you get
Team inbox, in practice.
✓Assign conversations to teammates and see who’s online
✓Sent, delivered and read states on every message
✓Notes, labels and clean handoffs between shifts
✓Same experience on desktop and mobile
Nothing gets answered twice
Ownership is explicit: a conversation is assigned to one person, and everyone else can see it. No duplicate replies, no dropped threads at shift change.
Context travels with the chat
Labels, notes and full contact history sit beside the conversation, so whoever picks it up next already knows the story.
FAQ
Common questions.
Do agents need their own WhatsApp number?
No. The workspace connects one official WhatsApp Business number and every agent works through it.
Can I see what my team is doing?
Yes — assignment, ownership and per-message delivery/read state are visible in the inbox, and the analytics page reports on volume and response outcomes.
Put your WhatsApp on a real workspace.
Start free — your first 30 days are free, on your own WhatsApp number.