πŸ‘₯ Contacts & audiences

Consent-aware audiences, ready when you are.

Keep customer records clean and organized β€” import from CSV, validate and dedupe on the way in, then build saved audiences for targeted campaigns that respect opt-outs.

Contacts and audience lists in the Tech Pad
What you get

Contacts, in practice.

βœ“CSV import with validation and dedupe
βœ“Consent tracking and opt-out respected everywhere
βœ“Saved lists and audience segments
βœ“Full contact history tied to conversations

Clean on the way in

Numbers are normalized and duplicates caught at import, so your list doesn’t quietly rot into three copies of the same customer.

Opt-out is honoured everywhere

Consent state travels with the contact, so a customer who opts out is excluded from every future campaign automatically.

Segments, not spreadsheets

Saved audiences replace the ad-hoc CSV you keep re-uploading β€” build once, reuse in every campaign.

FAQ

Common questions.

Can I import my existing customer list?

Yes β€” CSV import validates each row and reports what it skipped and why.

How are opt-outs handled?

Opt-out is stored on the contact and respected across campaigns and automations.

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