Every order milestone, automatically on WhatsApp.
Connect your Shopify store with one click and The Tech Pad sends the right message at the right moment — order confirmations, shipping updates, delivery and cart recovery. No code, no extra dashboard.
Three steps to go live.
| 1 | Connect your store — one-click OAuth from the Integrations page in the app. |
| 2 | Choose your WhatsApp number — a customer-owned Meta number already connected to your workspace. |
| 3 | Pick your messages — toggle order confirmations, tracking, delivery and cart recovery. Each uses an approved Meta template. |
Messages customers actually want.
| Event | WhatsApp message | Recovery |
|---|---|---|
| Order paid | Order confirmation with order number | — |
| Fulfilment created | Shipped message with tracking link | — |
| Delivered | Delivery confirmation (optional) | — |
| Order cancelled | Cancellation + refund status | — |
| Abandoned checkout | — | Cart-recovery message after a delay you choose |
| Converted recovery | — | Suppressed automatically — no message after purchase |
Quiet hours and frequency caps protect your customers — no late-night pings, no repeat spam. Meta template approval applies to messages outside the 24-hour customer-service window.
Before you connect.
Does the integration use my own WhatsApp number?
Yes — you connect a customer-owned WhatsApp Business number through Meta Embedded Signup. Messages come from your business, not a shared number.
What happens to abandoned carts?
A recovery message is sent after your chosen delay (90 minutes by default), respecting quiet hours. If the customer completes the purchase, the recovery is automatically suppressed.
Is my store data safe?
Yes. The integration is scoped to order events and customer phone numbers for messaging. Your store data is never shared and never used for anything else.
Are there extra Meta charges?
Meta bills template messaging separately to your business account. Your Tech Pad plan covers the platform, templates and automation.
Put your orders on WhatsApp.
Start free — your first 30 days are free on any plan.