A template CRM asks your sales team to sell the way its screens expect. We build the opposite: a CRM whose screens match the way your business already sells — your stages, your fields, your approvals — with the official WhatsApp layer, payments and ERP syncs wired in from day one. We are the team behind The Tech Pad, a live WhatsApp Business platform, so messaging inside your CRM rests on production experience, not tutorials.
✓ Senior engineer, not a sales rep · ✓ written scope, no obligation · ✓ across HITEC City, Gachibowli, Madhapur, Jubilee Hills & all of Hyderabad
Ready-made CRMs arrive with fixed stages and per-seat pricing designed for someone else's sales model. Hyderabad teams contort their process to fit, then quietly drift back to spreadsheets when the tool gets in the way.
Quotation sign-offs, branch hierarchies and channel-partner deals need structures no template has — so managers end up approving in WhatsApp and email, leaving no audit trail and no city-wide roll-up.
The conversations that decide deals happen in personal chats. Without an official API bridge, they never reach the system of record — and leadership reports miss deals that actually closed.
Leads, deals, customers, projects, channel partners — with the custom fields and objects your process actually uses, from quotation loops to service renewals.
Sales stages per business line, automated scoring, quotation-to-order flows and approvals that mirror your authority matrix across branches.
Each branch, team and role sees only what it should — a Madhapur showroom manager sees their floor, leadership sees the city.
Conversion by source, stage velocity, rep activity and revenue forecasts — built for your KPIs, exportable to CSV for your finance team.
The same official Cloud API The Tech Pad runs on: every WhatsApp conversation attaches to its contact and deal, order and payment updates send as approved templates, and your agents reply without leaving the CRM.
Webhooks and REST APIs for Meta Lead Ads, IndiaMART, TradeIndia, Razorpay, Cashfree, Zoho Books, Tally and your internal databases.
A maintainable, well-trodden stack: Python, PHP or Node.js services, MySQL or PostgreSQL storage, and React-based admin screens. Host it on AWS, Azure or DigitalOcean — or on your own servers; the data stays under your control.
A senior engineer maps how leads, approvals and deals move through your business today, then sends a written scope — no sales pitch.
Before coding starts, you approve the records, pipelines, permissions and dashboard designs the system will be built on.
Every week ships testable software — forms, pipelines, WhatsApp flows, integrations — which you review on a sandbox.
Data moves from spreadsheets or legacy systems with zero downtime; your team is trained, the docs handed over and the SLA is live.
Every Hyderabad project starts with the free audit and a written, fixed scope — the timelines below are the ones we quote most.
| Project | What's included | Timeline |
|---|---|---|
| Lead-routing webhooks | Meta Lead Ads / IndiaMART / web forms into a live pipeline | 5–10 business days |
| WhatsApp + CRM core | Two-way chats, template notifications and campaign sends | 1–2 weeks |
| Full bespoke system | Custom model, dashboards, roles, WhatsApp and payments together | Phased — priced after the audit |
When your process is genuinely unusual — approval chains across branches, channel-partner economics, custom billing, sector-specific workflows like broker payouts or patient packages. The audit tells you honestly: if a configured CRM covers 80% of your workflow, that is the cheaper, faster answer and we will say so.
Yes — branch-level visibility with role-based access is standard in our builds. Each branch runs its own pipeline and front desk; leadership gets roll-ups. No data shared across branches that shouldn't see each other.
You do. We hand over the full source, database schema and documentation. There is no licence lock-in and no hostage data — hosted on your cloud or on-premise.
Yes — building on Meta's official Business Cloud API is our home ground: The Tech Pad itself runs on it in production. The CRMs we ship get the same treatment — inbound chats attached to the right records, approved template notifications, campaign sends and full two-way logging.
A webhook or single-platform integration runs 5–10 business days; multi-platform rollouts run 2–4 weeks. A full bespoke build is delivered in phases with working software every week — you see the first sprint within days of the audit.
From the written scope after the free audit, and you approve the number before any commitment. The drivers are data-model complexity, the number of integrations and dashboard depth — not headcount or location.
SLA maintenance packages cover API updates, webhook uptime monitoring, schema changes and workflow tweaks, with WhatsApp-first support in IST hours.
We start from a written scope built on your real process, then build in weekly sprints you can see and test on a sandbox. Fixed quote before any commitment.