Features

Everything you need to run WhatsApp, in one workspace.

Conversations, customers, campaigns, store integrations, AI and analytics — built for teams of one to one hundred.

One workspace, no add-ons. Every feature below is part of the platform — the plan only changes your limits.

Multi-agent chat inbox

One WhatsApp number, your whole team. Assign conversations, share the queue, follow sent → delivered → read states and hand off with notes — on desktop or mobile.

Contacts & audiences

Consent-aware customer records, CSV import with validation, dedupe and saved lists ready for your next campaign.

Campaigns & templates

Broadcast approved WhatsApp templates to all contacts, saved lists or validated CSV audiences — and track every recipient state.

Shopify & WooCommerce

Connect your store and automate order confirmations, shipping updates, cancellations and abandoned-cart recovery as WhatsApp messages.

AI Copilot & Auto-Pilot

Draft replies, summarize threads and answer from your knowledge base — or let Auto-Pilot draft and send with your approval.

Analytics & reporting

Delivery, read and failure rates across messages, campaigns and templates — with CSV export for deeper analysis.

A closer look

The four things your team does every day.

Multi-agent inbox

Customer conversations land in a shared inbox where your whole team can see who’s handling what. Assign chats to teammates, mention and hand off — without ever leaving the conversation.

  • Assign conversations to teammates and see who’s online
  • Sent, delivered and read states on every message
  • Notes, labels and clean handoffs between shifts
  • Same experience on desktop and mobile
One number, your whole teamOpen the inbox →

Campaigns & templates

Import or manage contacts, build saved audiences, choose a connected sender and launch only approved WhatsApp templates — then watch delivery, read and failure rates in real time.

  • CSV import with normalization and row-level validation
  • Saved lists, all contacts or CSV recipients
  • Queued, sent, delivered, read and failed results
  • Scheduling, cancellation, errors and CSV export
Measurable broadcastsSee campaign limits →

Contacts & audiences

Keep customer records clean and organized — import from CSV, validate and dedupe on the way in, then build saved audiences for targeted campaigns that respect opt-outs.

  • CSV import with validation and dedupe
  • Consent tracking and opt-out respected everywhere
  • Saved lists and audience segments
  • Full contact history tied to conversations
Consent-aware by defaultManage contacts →

Analytics & reporting

Every message, campaign and template reports back — so you can see exactly which messages customers actually received and read, and where things failed.

  • Delivery, read and failure rates at a glance
  • Message, campaign and template performance
  • 7 / 30 / 90 day windows
  • CSV export for deeper analysis
Know what landedPull it via API →
AI Copilot & Auto-Pilot

Your team’s fastest agent is the AI.

A per-workspace AI assistant that drafts replies, summarizes long threads and answers customers from your own knowledge base — powered by the model you choose.

Draft Reply

One-tap, context-aware reply drafts in the workspace tone — review, edit and send.

Summarize

Condense any conversation into a clear handoff note before assigning or escalating.

Copilot & Auto-Pilot

Ask questions answered from your knowledge base, or let Auto-Pilot draft and send with your approval.

Your model, your data

DeepSeek, OpenAI, OpenRouter, Groq, Anthropic, Gemini or any OpenAI-compatible endpoint. Keys are stored server-side and never shown again.

AI Copilot & Auto-Pilot are included from the Grow plan. Keys are stored server-side and never shown again.

Also included

The platform underneath.

Built for teamsInvite teammates and manage supported roles, workspace settings and conversation ownership.
Useful reportingExplore message, campaign and template performance over 7, 30 or 90 days and export CSV.
Secure workspacesOrganization isolation, role authorization and server-side actions keep privileged credentials out of the browser.
Store integrationsNative Shopify and WooCommerce connectors for order, shipping and cart-recovery messages.
Form plugins11 WordPress form plugins send WhatsApp notifications on every submission.
API & webhooksSend messages and receive events programmatically — see Developers / API.

Start your 30 free days today.

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