Multi-agent chat inbox
One WhatsApp number, your whole team. Assign conversations, share the queue, follow sent → delivered → read states and hand off with notes — on desktop or mobile.
Conversations, customers, campaigns, store integrations, AI and analytics — built for teams of one to one hundred.
One WhatsApp number, your whole team. Assign conversations, share the queue, follow sent → delivered → read states and hand off with notes — on desktop or mobile.
Consent-aware customer records, CSV import with validation, dedupe and saved lists ready for your next campaign.
Broadcast approved WhatsApp templates to all contacts, saved lists or validated CSV audiences — and track every recipient state.
Connect your store and automate order confirmations, shipping updates, cancellations and abandoned-cart recovery as WhatsApp messages.
Draft replies, summarize threads and answer from your knowledge base — or let Auto-Pilot draft and send with your approval.
Delivery, read and failure rates across messages, campaigns and templates — with CSV export for deeper analysis.
Customer conversations land in a shared inbox where your whole team can see who’s handling what. Assign chats to teammates, mention and hand off — without ever leaving the conversation.
Import or manage contacts, build saved audiences, choose a connected sender and launch only approved WhatsApp templates — then watch delivery, read and failure rates in real time.
Keep customer records clean and organized — import from CSV, validate and dedupe on the way in, then build saved audiences for targeted campaigns that respect opt-outs.
Every message, campaign and template reports back — so you can see exactly which messages customers actually received and read, and where things failed.
A per-workspace AI assistant that drafts replies, summarizes long threads and answers customers from your own knowledge base — powered by the model you choose.
One-tap, context-aware reply drafts in the workspace tone — review, edit and send.
Condense any conversation into a clear handoff note before assigning or escalating.
Ask questions answered from your knowledge base, or let Auto-Pilot draft and send with your approval.
DeepSeek, OpenAI, OpenRouter, Groq, Anthropic, Gemini or any OpenAI-compatible endpoint. Keys are stored server-side and never shown again.
AI Copilot & Auto-Pilot are included from the Grow plan. Keys are stored server-side and never shown again.
| Built for teams | Invite teammates and manage supported roles, workspace settings and conversation ownership. |
| Useful reporting | Explore message, campaign and template performance over 7, 30 or 90 days and export CSV. |
| Secure workspaces | Organization isolation, role authorization and server-side actions keep privileged credentials out of the browser. |
| Store integrations | Native Shopify and WooCommerce connectors for order, shipping and cart-recovery messages. |
| Form plugins | 11 WordPress form plugins send WhatsApp notifications on every submission. |
| API & webhooks | Send messages and receive events programmatically — see Developers / API. |
No credit card required to explore the workspace.