Multi-agent chat inbox
One WhatsApp number, your whole team. Assign conversations, share the queue, follow sent → delivered → read states and hand off with notes — on desktop or mobile.
One shared inbox for your whole team, AI that drafts replies, campaigns with delivery tracking, deep analytics, and Shopify & WooCommerce order updates — all on your own WhatsApp number.
Conversations, customers, campaigns, store integrations, AI and analytics — built for teams of one to one hundred.
One WhatsApp number, your whole team. Assign conversations, share the queue, follow sent → delivered → read states and hand off with notes — on desktop or mobile.
Consent-aware customer records, CSV import with validation, dedupe and saved lists ready for your next campaign.
Broadcast approved WhatsApp templates to all contacts, saved lists or validated CSV audiences — and track every recipient state.
Connect your store and automate order confirmations, shipping updates, cancellations and abandoned-cart recovery as WhatsApp messages.
Draft replies, summarize threads and answer from your knowledge base — or let Auto-Pilot draft and send with your approval.
Delivery, read and failure rates across messages, campaigns and templates — with CSV export for deeper analysis.
Customer conversations land in a shared inbox where your whole team can see who’s handling what. Assign chats to teammates, mention and hand off — without ever leaving the conversation.
Import or manage contacts, build saved audiences, choose a connected sender and launch only approved WhatsApp templates — then watch delivery, read and failure rates in real time.
A per-workspace AI assistant that drafts replies, summarizes long threads and answers customers from your own knowledge base — powered by the model you choose.
One-tap, context-aware reply drafts in the workspace tone — review, edit and send.
Condense any conversation into a clear handoff note before assigning or escalating.
Ask questions answered from your knowledge base, or let Auto-Pilot draft and send with your approval.
DeepSeek, OpenAI, OpenRouter, Groq, Anthropic, Gemini or any OpenAI-compatible endpoint. Keys are stored server-side and never shown again.
Connect your store once and automate the messages customers actually want — order confirmations, delivery updates, cancellations and abandoned-cart recovery — with status synced live into your conversations.
Every message, campaign and template reports back — so you can see exactly which messages customers actually received and read, and where things failed.
Keep customer records clean and organized — import from CSV, validate and dedupe on the way in, then build saved audiences for targeted campaigns that respect opt-outs.
Invite teammates and manage supported roles, workspace settings and conversation ownership.
Explore message, campaign and template performance over 7, 30 or 90 days and export CSV.
Organization isolation, role authorization and server-side actions keep privileged credentials out of the browser.
A guided path from a new workspace to real customer conversations.
Sign up and set your organization name and timezone.
Add your customer-owned WhatsApp Business number through Meta.
Invite teammates and import or create customer contacts.
Manage conversations, let AI help and send approved-template campaigns.
Create and revoke API keys, configure outbound webhooks, test authenticated requests and inspect request and delivery logs.
POST /v1/messages { "to": "+44 7700 900123", "template": "order_update", "variables": { "name": "Ava", "order": "#4031" } } 202 Accepted { "status": "queued" }
Start free — your first 30 days are free. Choose yearly billing for two months free.
For occasional campaigns.
For small teams.
For growing teams.
For high-volume operations.
Meta WhatsApp messaging charges are separate and billed according to Meta’s pricing.
Clear answers to the practical questions.
Yes. Conversations can be assigned to teammates or departments while customers continue messaging the same business number — everyone sees the same inbox, with clear ownership per chat.
Meta onboarding supports customer-owned Cloud API numbers and coexistence where available.
Campaigns use approved WhatsApp templates and consent-aware audiences. Meta rules and message eligibility still apply.
Draft Reply and Summarize work on any conversation. Copilot answers from your workspace knowledge base (FAQs, policies, product info) and Auto-Pilot can draft and send replies with your approval. Keys are stored server-side, never in the browser.
Yes. From Integrations you can connect a Shopify store with one click, or install the WooCommerce WordPress plugin (free download) to automate order confirmations, delivery updates, cancellations and cart recovery — all as WhatsApp messages.
No. Meta WhatsApp messaging charges are separate from The Tech Pad’s platform subscription.
Start with the first 30 days free, or compare every plan first.